Paul is a familiar voice to listeners of BBC Radio Wales as The Business Doctor and presenter of the BBC Documentary 'Ban the Boss'. The series follows him as he tries to prove to companies that his unconventional views really will make them more productive and profitable.
An expert in complexity theory, Paul is the founder of a think-tank called DNA Wales/UK and Founder of Institute of Human Innovation & Change. About 9 years ago he was speaking at a conference when he was challenged; if he really knew how to make businesses better, why didn’t he stop talking about it and start actually doing it?
So he did – now Paul works with private and public sector organisations of all sizes, including multi-nationals, showing them there is another way to run the workplace. This way increases outcomes, service effectiveness and without loosing frontline staff.
But don’t call him a consultant – that’s the ultimate insult to Paul. He says consultants will try to impose their own solutions on a company. He believes in unlocking the potential of the staff to solve the problems themselves.
Paul says his dislike of management is nothing personal – he just thinks the way most businesses are managed is outdated. The idea of “command and control” just doesn’t work in the 21st century, he says, and we need to move on.
Paul is former Head of Leadership at Glamorgan Business School and Director of the Welsh Research Unit for Governance and Leadership. His work has takes him to India, China, Malaysia, Pakistan, the USA and many European countries. He has recently completed a global action research project on leadership and complexity thinking, visiting 19 countries in six months.
Paul is a fascinating and impressive business speaker, and is much in demand throughout the world.
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