I’m on a mission to rid the world of managers. My aim in life is to make organisations democratic, fun and enjoyable places to work.
Complexity Theory is the globally recognised term for the methods I use to help businesses help themselves. I’m not a management consultant as I don’t provide solutions. I introduce a new way of looking at the workforce, every aspect of the business, the need for leadership as opposed to management, and how to break down out-dated hierarchies.
Through 7 years research via DNA Wales, I’ve found that the solution to almost every problem will be found within the organisation already via the ‘frontline staff’. They are already your consultants, leaders, ready, willing, passionate and hopefully loyal to the cause. That’s if you allow them to say what they think, encourage debate, trust their opinion, and give them reason to trust you. This is why management in its whole sense must be removed, for it hinders this relationship.
An ‘organic’ approach to management practice can give us the best critical insight into the real nature and interaction of organisational behaviour, and thus is the key to sustainability of industry.
Organisations are purely human driven and focussed. You cannot always predict what people will do which is why business forecasting is never 100% accurate.
Through understanding the people that work within your business and identifying natural leaders as opposed to managers, you can gain a better insight into what works most effectively for your business and the people that run it.
I don’t believe in titles, or processes of monitoring and control. As a result my methods are often perceived initially as controversial and anti-establishment. But when businesses take them on board and see the results, I have ‘complexity converts’ every time.
The theory and practice of Complexity is recognised on a global level, and includes advocates such as Shell, BP and GlaxoSmith Kline, and has a huge following in the US.
